|
Contact
Us
Email: sales@micromint.com
Order Line: 1-800-635-3355
Voice: 407-262-0066
Fax: 407-262-0069
Telephone Orders
Our sales department will take your order and answer your
questions. Call toll free 1-800-635-3355. Our technical support
department can answer your questions at (407) 262-0066. For
international calls (407) 262-0066.
Fax Orders
You may fax us your order at (407) 262-0069. Please include
your name and telephone number for questions and requested
delivery date. Please mark any confirming order as "Confirming"
to prevent duplicates.
Email Orders
You may email us your order at sales@micromint.com.
Please include your name and telephone number for questions
and requested delivery date.
International Orders
Orders from outside the continental United States must be
prepaid in U.S. funds, cashier's check, wire transfer, or
approved credit card. Please include your name, telephone
and fax numbers for questions. Contact our sales department
at the telephone and fax numbers listed above if you require
additional information.
Guarantee
There is a 30 day money-back guarantee on all standard products
sold. Special-order products are covered by the limited warranty,
however they may not be returned for refund or credit. Chips,
Modules, and pass-through items are limited to replacement
only and may not be returned for credit.
Limited Warranty
All Micromint products carry a one-year limited warranty.
Refunds
In order to receive a refund of the product price, the product
must be undamaged by the customer, the installation, or the
common carrier and is subject to a restocking fee. Micromint
must be notified within 7 days if there is an error in your
shipment.
The product
must be returned complete (all manuals, software, cables,
etc.) within 30 days of receipt and in as-new condition.
The
RMA procedure must be followed for prompt refund.
Returned Material Authorization (RMA) Procedure
For any guarantee returns, limited warranty returns, or repairs
out of warranty, the customer must contact our RMA department
(407) 262-0066 for an RMA number. This RMA number must appear
on the shipping label or delivery to Micromint will be refused.
Shipping and Handling Charges
All shipments are F.O.B. Longwood, Florida, USA, with shipping
and handling charges added to the invoice (prepay and add).
We can also ship against your shipping account number with
prior arrangement.
Terms
Net-30 days is available with prearranged credit approval.
Credit card (Visa, American Express, or MasterCard), cashier's
check, or wire transfer are other possible payment options.
Contact our sales department if additional information is
required. All P.O.s are non-cancelable.
Restocking Charge
Products returned within 30 days of purchase will be subject
to a minimum 20% restocking charge. A charge will also be
made for any missing or damaged parts. Products not returned
within 30 days of purchase or products not in resalable condition
will be returned to the customer without credit.
Micromint reserves the right to change product price, configuration,
or specifications, or to discontinue any product at any time
without notice. Please be sure to read the warranty information.
|